--- title: "Privacy Policy | MultiMoversCo Sydney Removalists" description: "MultiMoversCo's privacy policy — how we collect, use, and protect your personal information across Sydney and Australia-wide." lang: en json-ld: --- [![MultiMoversCo](/assets/logo-DwXpRHey.png)MultiMovers Co ](/) [Local Move](/local-move) [Interstate Move](/interstate-move) [Sydney to Melbourne](/sydney-to-melbourne-removalists)[Sydney to Brisbane](/sydney-to-brisbane-removalists)[Sydney to Canberra](/sydney-to-canberra-removalists)[Sydney to Adelaide](/sydney-to-adelaide-removalists)[Sydney to Perth](/sydney-to-perth-removalists) [About](/about)[Contact](/contact)[Quick Quote](/quote) [0432 384 402](tel:0432384402)[Get Instant Quote](/quote) # Privacy Policy – MultiMoversCo **ABN:** 16 686 831 729  |  **Email:** [book@multimoversco.com.au](mailto:book@multimoversco.com.au) Last Updated: 10/04/2026 ## 1\. Introduction MultiMoversCo ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the **Privacy Act 1988 (Cth)** and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage our removalist and related services. ## 2\. What is Personal Information "Personal information" means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not. ## 3\. Information We Collect We may collect the following types of personal information: - Full name - Address (pickup and delivery locations) - Email address and phone number - Business details (including ABN, if applicable) - Payment and billing information - Records of services provided to you - Any additional information you provide when booking or communicating with us ## 4\. How We Collect Your Information We collect personal information directly from you when: - You request a quote or book our services - You contact us via phone, email, or website - You complete forms or provide details during the moving process - You interact with our website (including via cookies and analytics tools) We may also collect limited non-personal information (e.g. browser data, usage patterns) to improve our website and services. ## 5\. Why We Collect Your Information We collect and use your personal information for purposes including: - Providing removalist and related services - Managing bookings, logistics, and customer support - Processing payments and invoices - Communicating with you about your move - Improving our services and operations - Marketing our services (where permitted by law) - Complying with legal and regulatory obligations We will not sell your personal information to third parties. ## 6\. Disclosure of Personal Information We may disclose your personal information to: - Employees, contractors, and removalist staff - Payment processors and financial institutions - IT service providers and cloud storage providers - Professional advisers (e.g. accountants, lawyers) - Government or regulatory authorities where required by law We will only disclose your personal information where necessary to provide our services or where legally required. ## 7\. Storage and Security We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your information may be stored: - Electronically in secure systems or cloud platforms - In physical records (where necessary) Where third-party providers are used (including overseas providers), we take reasonable steps to ensure they comply with Australian privacy standards. ## 8\. Access and Correction You have the right to: - Request access to the personal information we hold about you - Request correction of inaccurate, incomplete, or outdated information To make a request, please contact us at: [book@multimoversco.com.au](mailto:book@multimoversco.com.au) We will respond within a reasonable timeframe. ## 9\. Marketing and Communications We may send you marketing communications about our services where permitted by law. You may opt out of receiving marketing communications at any time by: - Clicking the unsubscribe link (if applicable), or - Contacting us directly via email ## 10\. Cookies and Website Analytics Our website may use cookies and analytics tools (such as Google Analytics) to: - Understand website usage - Improve user experience - Analyse marketing performance You can disable cookies through your browser settings. ## 11\. Complaints If you believe we have breached your privacy rights, you may contact us at: [book@multimoversco.com.au](mailto:book@multimoversco.com.au) We will investigate your complaint and respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC). ## 12\. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be available upon request or on our website. ## 13\. Contact Us If you have any questions about this Privacy Policy or how we handle your personal information, please contact: MultiMoversCo [book@multimoversco.com.au](mailto:book@multimoversco.com.au) ABN: 16 686 831 729 ## 14\. Acceptance By using our services or providing your personal information to us, you agree to the terms of this Privacy Policy. ![MultiMoversCo](/assets/logo-DwXpRHey.png) ### MultiMovers Co Premium moving services across Australia. Fast, reliable, and careful. 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