---
title: "Terms & Conditions | MultiMoversCo Sydney Removalists"
description: "Read MultiMoversCo's terms and conditions for Sydney removalist services and interstate moves across Australia."
lang: en
json-ld:
---

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# Terms and Conditions – MultiMoversCo

Last Updated: 10/04/2026

These Terms and Conditions govern the provision of MultiMoversCo's services to the customer.

## 1\. Services Provided

We provide moving, packing, unpacking, transportation, and related removalist services as agreed in your booking confirmation or quotation.

## 2\. Quotes and Pricing

All quotes are estimates based on the information you provide.

Final charges may vary due to:

-   Additional items not disclosed
-   Access difficulties (e.g., stairs, narrow driveways)
-   Delays beyond our control

We reserve the right to adjust pricing accordingly.

## 3\. Booking and Payments

-   A deposit may be required to secure your booking.
-   Full payment is due upon completion of the Services unless otherwise agreed.
-   Accepted payment methods: Visa, Mastercard, Amex.
-   Late payments may incur additional fees.

## 4\. Customer Responsibilities

You agree to:

-   Provide accurate details about items, locations, and access conditions.
-   Ensure all items are properly packed unless packing services are booked.
-   Disconnect appliances and prepare items for transport.
-   Be present (or have a representative) during pickup and delivery.

## 5\. Access and Delays

You must ensure safe and reasonable access at both pickup and delivery locations.

Additional charges may apply for:

-   Long carry distances
-   Stairs or elevators
-   Waiting time (e.g., keys not available, delays)

We are not liable for delays caused by traffic, weather, or unforeseen events.

## 6\. Prohibited and Restricted Items

We will not transport:

-   Hazardous, flammable, or explosive materials
-   Illegal goods
-   Perishable food unless agreed
-   Valuables such as cash, jewellery, or important documents

You are responsible for ensuring such items are not included.

## 7\. Damage and Liability

We take reasonable care, but minor wear and tear may occur.

We are not liable for:

-   Items packed by you
-   Pre-existing damage
-   Fragile items not properly declared or packed

Liability is limited to the extent permitted by law.

## 8\. Insurance

-   Basic transit insurance may be included.
-   Additional insurance is recommended for high-value items.
-   Claims must be made within 48 hours of delivery.

## 9\. Cancellations and Rescheduling

-   Cancellations must be made at least 24hrs prior.
-   Deposits may be non-refundable if cancellation is late.
-   Rescheduling is subject to availability.

## 11\. Force Majeure

We are not liable for failure or delay due to events beyond our control, including but not limited to:

-   Natural disasters
-   Accidents
-   Government restrictions

## 12\. Limitation of Liability

To the fullest extent permitted by law:

-   Our liability is limited to the cost of the Services provided.
-   We are not responsible for indirect or consequential losses.

## 13\. Privacy

We collect and use your personal information solely to provide our Services in accordance with our Privacy Policy.

## 14\. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

## 15\. Amendments

We reserve the right to update these Terms at any time. Updated versions will be made available on request or on our website.

## 16\. Acceptance

By booking our Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

## Contact Information

MultiMoversCo

0432 384 402

book@multimoversco.com.au

28 Tunbridge Place Jannali

![MultiMoversCo](/assets/logo-DwXpRHey.png)

### MultiMovers Co

Premium moving services across Australia. Fast, reliable, and careful.

ABN: 16 686 831 729

#### Quick Links

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[0432 384 402](tel:0432384402)

book@multimoversco.com.au

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